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Job 25653


Location:
San Francisco, CA

Job Title:
Strategy Consultant 3(San Francisco)

Employment:
Long Term Temp (> 30 Days)

Description:

A Fortune 100 company in Financial Services in San Francisco is seeking a Strategy Consultant.

Responsibilities:

  • Responsible for providing senior level strategic consulting services to client organizations using in-depth knowledge and expertise regarding corporate’s business strategy (enterprise-wide) and emerging trends in the Industry. 
  • Works with executives and senior managers across corporate’s to help define the business strategy and create/execute corresponding business plans and initiatives.  
  • Provides leadership in the identification of strategic business, investment and alliance opportunities; evaluation and approval process of identified opportunities; identification and implementation of technology requirements (systems, architecture and infrastructure) as well as coordination of technical resources; and communication of strategy and related business plans to management.
  • May direct internal as well as Industry strategic planning activities and represents corporate’s on Industry boards and committees. 
  • Provides guidance to less experienced team members.

Core responsibilities of the role include:

  • Contribute to the design, planning and execution of primary research studies involving stakeholders, customers and team members.
  • Read and synthesize secondary research sources, analyze themes and findings, and present clear, actionable insights which establish standards for measuring performance against process requirements.
  • Identify metrics that could provide data for process management indicators for future improvement opportunities.
  • Help evangelize insights and recommendations across disciplines and departments.
  • Help facilitate service design workshops with individuals across lines of business, producing activities and materials, and writing follow-up reports and action plans.
  • Write, design, and present material to extended project team throughout project lifecycles, including to executive stakeholders

Requirements:

  • Candidate should have 5+ years as a customer experience consultant in one or more delivery channels (digital, physical, virtual), ideally with 2 years or more as an Omni channel/cross channel service design practitioner.
  • Experience design practitioner with strong skills across a variety of disciplines: quantitative research, qualitative research, service design as well as visual communication, data visualization, and possibly interaction design and business process analysis.
  • Require experience working inside a large corporate environment.

 

On Call Staffing Solutions, Inc. is an Equal Opportunity Employer – Minority/Female/Disability/Veterans. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.



Minimum Years of Experience:
6




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