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Job 25711


Location:
San Francisco, CA

Job Title:
Strategy Consultant 3 (San Francisco)

Employment:
Long Term Temp (> 30 Days)

Description:

A Fortune 100 Financial Services company in San Francisco is seeking a Strategy Consultant who is an experience design practitioner with strong skills across a variety of disciplines: quantitative research, qualitative research, service design as well as visual communication, data visualization, and possibly interaction design and business process analysis.

Responsibilities

  • Contribute to the design, planning and execution of primary research studies involving stakeholders, customers and team members.
  • Read and synthesize secondary research sources, analyze themes and findings, and present clear, actionable insights which establish standards for measuring performance against process requirements.
  • Identify metrics that could provide data for process management indicators for future improvement opportunities.
  • Help evangelize insights and recommendations across disciplines and departments.
  • Help facilitate service design workshops with individuals across lines of business, producing activities and materials, and writing follow-up reports and action plans.
  • Write, design, and present material to extended project team throughout project lifecycles, including to executive stakeholders

Qualifications

  • Candidate should have 5+ years as a customer experience consultant in one or more delivery channels (digital, physical, virtual), ideally with 2 years or more as an Omni channel/cross channel service design practitioner.
  • Require experience working inside a large corporate environment.

 

On Call Staffing Solutions, Inc. is an Equal Opportunity Employer – Minority/Female/Disability/Veterans. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

               



Minimum Years of Experience:
5




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