A large healthcare organization in San Diego seeks a Patient Access Representative III. Patient Access Representative III secures and provides appropriate information to patient families and funding sources to register, schedule and/or obtain authorizations for inpatient, outpatient, and/or diagnostic services.
Experience/general knowledge of managed care health plans; knowledge of scheduling, registration, billing and/or claims payment
General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting
Knowledge of basic functionality of personal computer
Demonstrated customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic, cultural and economic groups both internally and externally
Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept
Knowledge of insurance verification, authorization and eligibility requirements for health insurance carriers; EPIC knowledge; internet capability
H.S. Diploma,GED, or Equivalent
At least 3 years' work experience in health care setting and/or one year work experience in a specific department function
Functional EPIC knowledge
Bilingual in English/Spanish
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.