A medical software company in Lawrenceville seeks a Billing Analyst to work directly with our customers and the other Billing Team Members to make a positive impact on our overall accounting function.
In a high-volume environment, the Billing Analyst will be responsible for accurate preparation of bills and invoices, the calculation of sales, and verification of billing with accounts receivable ledger. The person in this role will be expected to work with accounting software, such as NetSuite, and be a highly advanced Excel user.
Analyzing all billing procedures and identifying opportunities for improvement
Detailed reading and comprehension of customer contracts as it relates to billing setup and invoicing
Using Excel, manipulate data to create useable billing files and reports
Process a high volume of extremely complex invoices for a fast-paced software company
Process a high volume of credit memos, adhering to revenue recognition guidelines.
Research and resolve billing issues presented by the customer and Brightree personnel
Conduct basic operational audits to ensure compliance with company policies
Respond to inbound email and telephone billing inquiries from customers and internal personnel, replying and resolving in a timely and professional manner.
Reconciling invoices and resolving any discrepancies
Work with Sales and A/R teams to ensure new and existing customers are invoiced accurately and in alignment with contractual terms.
4-6 years in billing experience required
Non-medical related billing experience
Advanced proficiency with Microsoft Excel required (vlookups, pivot tables, etc.)
Ability to quickly learn new software tools
Possess a thorough understanding of basic Accounting Principles and be familiar with general Accounts Receivable processes.
Detail oriented. Strong analytical and organizational skills
Ability to work well under pressure and meet strict deadlines
Several years of current and relevant manual billing of detailed services experience in a high-volume accounting office
Ability to review data, identify issues and trends and propose recommendations on necessary changes to management
Exceptional customer service and problem-solving skills
Able to work independently and as a team
Willingness to accept new challenges and responsibilities
SaaS and Professional Services billing experience preferred
Experience with creating and running queries using Salesforce and NetSuite
On Call Staffing Solutions, Inc. is an Equal Opportunity Employer – Minority/Female/Disability/Veterans.