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Job 26009


Location:


Job Title:
Customer Accounts Associate

Employment:
Long Term Temp (> 30 Days)

Description:

A large publicly traded company and one of Los Angeles' premier employers is looking to hire a strong Customer Accounts Associate that is available to start on a 12 month contract to assist with customer accounts and billing.

Will perform a variety of duties related to the billing and maintenance of customer accounts. Monitors submitted reports and validates values for accuracy. Reviews account records to identify, investigate, and resolve issues. Works with Accounts Payable team to resolve issues related to the billing of participating contractor accounts. Occasionally will be required to answer phones as part of call center and take down information to be submitted to contractors. Keeps lead/supervisory personnel informed of problems and issues in a timely manner. Performs other duties as assigned.

Attention to detail, accuracy, professionalism, and follow-through on assigned tasks are critical.

Requires the ability to reach conclusions, make decisions, and take action within the designated area of responsibility.
 

Basic Qualifications:

  • At least 6-months minimum level of experience in operations or related customer service activities
  • High school diploma, GED, or equivalent
  • Valid Driver’s License
  • Must be computer literate and be able to utilize Microsoft Office products
  • Must have excellent oral and written communication skills

Preferred Qualifications:

  • Customer service experience

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Minimum Years of Experience:
1




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