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Job 26952

Glendale, CA

Job Title:
Loan Servicing Specialist

Long Term Temp (> 30 Days)


A reputable credit union company seeks a Loan Servicing Specialist for their Glendale office. Under general supervision and in accordance with established policies and procedures, performs all phases of Commercial Real Estate and Business Loan servicing functions.

Principal Accountabilities (95%)

  • Process regular loan payments, loan payment reversals, loan payment corrections
  • Process loan payment recoveries
  • Resolve loan payment exception/rejected items
  • Investor loan payment remittance
  • Assist with Investor month-end reporting
  • Provide support to loan investor inquiries
  • Process loan servicing requests
  • Research and resolve Borrower issues or disputes
  • Respond to Borrower inquiries or escalate to Manager’s attention as appropriate
  • Work collateral insurance report, communicate with Borrower and/or Insurance Agent
  • Process disbursements for insurance invoice payment for escrowed loans
  • Process disbursements for property tax payment for escrowed loans
  • Review and work reports from Tax Service provider to ensure proper monitoring
  • Track and Mail Notification to Borrower of delinquent property taxes
  • Set up Escrow Accounts and run Escrow Analysis per Borrower’s request post funding
  • Assist with Annual Escrow Analysis
  • Prepare loan payoff demands
  • Process loan payoff transactions
  • Work paid loan reports to release collateral liens
  • Work UCC monitoring reports and terminations
  • Audit loan rate changes and payment calculations
  • Assist with QC of new loans and Investor loan sales
  • Assist with SBA Colson reporting and remittance
  • Process full and partial loan charge offs
  • Assist with Year-End reporting and Form 1098
  • Review several daily; weekly; monthly DNA generated loan reports

Secondary Accountabilities (5%)

  • Perform other duties as assigned 
  • Assist with special projects
  • Provide support to other areas of the department
  • Complies with BSA requirements as commensurate with position

Basic Qualifications:

  • At least 3 years of Commercial Loan Servicing experience

Preferred Qualifications:

  • Excellent abilities and skills with attention to detail, organization, communication, and customer service.
  • Must be able to adapt to change; to multi-task; and to resolve member (internal and external) situations in a timely and responsive manner.
  • Working Knowledge of Commercial/Business loan terminology and documents. Working knowledge of DNA.
  • Proficient use of PC applications and related programs, including Microsoft Office Suite (excel and word)

It is the policy and practice of On Call Staffing Solutions, Inc. to consider all applicants for employment on the basis of their qualifications, and without regard to unlawful considerations of race, color, national origin, sex/gender, sexual orientation, gender identity or expression, age, religion, disability, protected medical condition, genetic information, pregnancy, marital or domestic partnership status, military or veteran status, or any other legally protected basis.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, 858-752-6200,

Reasonable accommodations in all aspects of employment, including the application process, are available upon request of a qualified applicant or employee with a disability. Certain job assignment offers are contingent upon successfully passing a physical examination, which may include drug and alcohol testing, if required by the client company.

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